Terms And Conditions

Terms & Conditions

Shipping

Each order is shipped within 2-5 business days from when we receive the order. Shipping costs are FOB our United States and Canadian warehouses.

Warranty

Each F.Steen Design watch comes with a one year warranty from the date of purchase. Watch movement is fully guaranteed against

The case, battery, strap, glass, crystal, crown, and stem are not covered by this warranty. If the watch shows evidence that it has been tampered with, misused, altered by water, or broken in any other way, this certificate will be considered as void.

To request a repair under the warranty please enclose $10.00 for shipping and handling. Include your full name, return address, a copy of your receipt and a brief note explaining the defect.

Return Address:

F.Steen Design,
5796 Hutchison #203,
Montreal, Quebec,
H2V4B6 Canada.

Caring for your watch

F.Steen Design watches are created using the highest quality material to ensure the minimal care is required. The face should be cleaned using a soft cloth. Dirt, sweat and oil can cause the leather straps to look dull. Use a soft cloth or micro-fiber cloth to dust the leather. Then use a damp cloth to gently scrub away dirt. Let the band dry completely before using it again. To elongate the lifetime of your leather watch remove it while sleeping and bathing to allow the leather to breath. 

Privacy

The Data collected on F.Steen Design are only with the consent of the consumer.

The data provided by users will be used solely for the purposes described in the application form, and are determined by the customer.

In compliance with the law on the Protection of Personal Data, any user logged in to our website may at any time exercise their legal rights towards access, rectification, cancellation and opposition to their data, in accordance to the legal terms set forth.

To unsubscribe from our mailing list, email infor@fsteendesign.com and write Unsubscribe in the subject line.

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